Hey guys, I have 3ds Max 2017 and I was working up until a few months ago on a few 3ds Max files on my Acer Helios 500 ryzen/vega laptop.
Due to a failed BIOS flash, the machine became inoperable, the repair teams were unable to reflash it, so they ordered a new mobo (which never arrived) and due to their 'repairs' taking too long to complete, I was issued a refund... and of course, because that laptop no longer sells in UK, I couldn't get a replacement (and I don't want an Intel/NV laptop - most others in that price range are poor in quality/performance, etc.).
Anyway, I got a Dell Lattitude E5420 laptop which I upgraded a bit and am using as a temporary replacement until I can buy a new laptop.
Trouble is, I cannot open almost any 3ds Max scenes on this laptop (probably because of the iGP).
Max always comes up with an error upon opening a file (any older file - even if it was re-saved with same Max 2017), and merging the file doesn't help, the result is the same.
It's as if Max continuously CORRUPTS that file I tried opening for no good reason (even though it opened fine on my Helios 500).
So, why is this happening?
I cannot access most of my meshes as I'm afraid I'll end up losing them (in a stream of unrecoverable files).
If I try to open a 3d studio Max file with this laptop... it fails with an error message and the file is corrupted as a result.
Why does a file become a corrupted after trying to simply open it?
I've already lost a few things because of this nonsense... and I'm afraid of trying to open or merging any other files.
I cannot access them, I cannot use them, I cannot work with them, and I have college stuff to do.